By email Send message We aim to respond to your email within 48 hours - excluding weekends. So you get the same service, and it could save you time too. Contact BT for help and support with your BT broadband, TV, home phone or mobile. This will involve a complete review of your complaint to make sure nothing has been missed. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. The BT Broadband forum is filled with useful information and questions asked by other customers. Otherwise, please make sure you've got a business reference and try again. Log in to report a fault and youll go straight to the correct place to fix problems. There are lots of quick and easy options to manage your . This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. Try contacting support if you still can't track your order. Website. You need your order reference number. Contact BT . BT Business App Save time, manage your account, and check your services at your fingertips If you need help quickly, use the other contact options. a fault or order with your fault or order references. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. WhatsApp us, The quickest and easiest way to contact us. If you have an issue you can find out if is just you, or impacting others in your area. From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. Sounds good doesnt it? Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Unfortunately, BT's phone system is not well designed. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Download it now to be totally on top of things: View, pay, and download your bills. Contact sales. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Dont miss our hassle-free ways to help yourself. New BTnet EAD customers only. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. I understand that any big company has large numbers of employees. By phone +441635 691702 If calling from abroad Available 24/7 for lost or stolen mobiles Cost of the call will depend on which country you are calling from. It's a little bit too early to track your order yet. Got up to 250 employees? Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Requesting a copy bill Check service status Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Discover solutions that are built for your business, whatever you do. Sometimes we can identify and fix a fault at the same time. Our purpose is as simple as it is ambitious: we connect for good. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. We needed to save money for the good of the Gosport and Fareham Academy Trust. Work faster, smarter, safer, and stay connected with your world. Small and medium businesses Got up to 250 employees? In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Search The Phone Book from BT to find contact details of businesses across the UK. We can only deal with BT Business accounts. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. When you have team members working from different locations, a connection you can rely on is more important than ever. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Price subject to survey and location. Representative Office. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. Simply follow the instructions and you might not need to call BT Broadband. Set up and alter your Direct Debits. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Monday-Friday08:30 - 17:00Free from UK landlines. track your order here. Its really that simple to contact BT Broadband by SMS. Achieve a smarter digital future with our technology and business solutions for public sector providers. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Running cloud-based applications. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 It was ten times as fast for half the price. Has hybrid work affected my offices bandwidth needs. Weve even listed the BT opening hours so you dont make a phone call for nothing. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Try contacting support if you still can't That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. Your order number will look like one of these. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Business growth needs a rock-solid infrastructure. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Fix Problems and faults Contact Chat, phone, or email Contact us about. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. All connections are subject to survey. You need your billing account number. You can also find the BT opening hours so you dont call when the lines are closed. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. You can do lots of things without picking up the phone. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. If it's for your home account visit BT for the home. Get help for all your BT Business products and services. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try WhatsApp us, The quickest and easiest way to contact us. How to Buy an Online Listing . Our activities added 24bn to the UK economy. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. You'll get a PDF file to keep and print out. We always aim for 100% target availability, but sometimes things do go wrong. Our insights and events hub is your go-to destination for help and advice on the future of your business. Get a BT ultrafast fibre broadband deal today and bundle your TV. We're here to keep your teams connected as the trusted partner of businesses around the globe. Cookies used for marketing and advertising purposes. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. one. Mobile costs may vary. A business leased line, on the other hand, is a dedicated line just for you. Want to write to us? Make sure youre always connected with mobile, broadband, phone systems and more. We are processing your online The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board If you add all your accounts Mobile costs may vary. Well need your site address and postcode, and an overview of what youll be using your connection for. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. That means there are no busy periods or dips in data service to worry about. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. Offer ends 5 March 2023. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? BT Headquarters For corporate enquiries only - call or write to us at our registered office: 020 7356 5000 BT Group plc 1 Braham Street London E1 8EE Registered in England and Wales No. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . Download our Service Level Agreement to find out more. BT | Business | MyOffice You are here: MyOffice Rate this page Click links below to log in My email Read your new messages Go to inbox > My bill Forgot to pay your bill? BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. All day, every day. Phone line not working properly? In the latest release we've fixed some bugs to improve your experience using the BT Business app. When you have a broadband connection, you share your bandwidth with others. Looking for help placing an order? We guarantee we'll carry out repairs within five hours so you can continue with business as usual.
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