Customer Service. WebDiamonique has 1 job listed on their profile. diamonique customer service. 
Anyway, I said, forget it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WebCustomer Service. This category only includes cookies that ensures basic functionalities and security features of the website. Find recent orders, do a return or exchange, create a Wish List & more. QVC's Privacy Statement does not apply to these third-party web sites. I had got the Diamonique Infinity Band Ring - J355089. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Valet parking service in Washington, D.C. 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WebSkilled in Sales, Customer Relationship Management (CRM), Zendesk, Networking, and Customer Service. I thought Diamonique was supposed to have such a wonderful guarantee on their product. I've been a customer since 1986, my order history does not go that far back. Im not sure they are that nice now. It's easy really. WebDiamonique has 1 job listed on their profile. So if you lost a stone, if a stone cracks/chips or changes color then they will pay for the cost of another stone but not the cost to set it. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). Completely meaningless IMO and definitely not a selling point for me. Is there an email or phone number to call? 01-31-2022 She didn't have her paperwork anymore either. I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. @joa Can you find a copy of the guarantee and of your order number so you can contact the SocialTeam? QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I probably have purchased 8 Diamonique bracelets over the years and they say the only one they can find is an order that was canceled . shame in you QVC. I am about ready to request a refund! WebCustomer Service. *You're signing up to receive QVC promotional email. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Customer Service. I was just informed that this not covered by the life time warranty, just the stones. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Please edit your post by clicking on the 3 horizontal dots in the upper right corner to remove personal info., then email the mods at qvcsocialteam@qvc.com and make your request, @AKLizfunny you say that.i also sent a ring off to diamonique 2 was ago.i was told by a qvc rep,repairs can take up to 2 monthes .they sure take their sweet time. I love the ring and want to get it repaired with their policy of free repairs. Thats quite awhile to not get the ring back. Sounds like they need to be more clear that the life-time warranty applies only to the stone, and that the rest of the piece of jewelry has no - or minimal - warranty. You also have the option to opt-out of these cookies. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. WebCustomer Service. It's very affordable to have a jeweler put in a CZ on a ring. Customer Service. I would like to see Diamonique offer a inside outside earring hoop. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. ago? I would think that they keep past orders on file for only a limited time. WebThis is a beautiful store and buying here is a whole experience, it is a family-owned and operated company and trust me, you can tell it is not a cold, heartless chain store. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges Has anybody ever sent any Diamonique jewelry back for repair? Product Information, Product Support. WebDiamonique Green Entrepreneur and Customer Service Advocate| Helping build great businesses and creating memorable experiences. Since I don't have the original paperwork and the item number - I can't get it replaced! Please let us know. Oh wow! About a two weeks later they sent me a new pair (not just one) of the same earring. Home Uncategorized diamonique customer service. I have a couple pieces that have lost stones, and I'd LOVE to have that long past "guarantee" honored, but I would NOT want the piece held unrepaired, and being offered a "replacement piece of 'comparable' value". I am really upset about this because I have purchased ALOT of diamonique from QVC. Belbe you can take the ring to a jeweler and they will put in a cz for you. Life is at times a loss . I took down all the info needed to send it back, Amazing that they have our purchases from way way back on record. diamonique customer service. I can't wear this ring at all. @JoniLowellGood Afternoon, Please email us the order info to QVCSocialTeam@qvc.com, we will do what we can to get you an update. I had a multi stone, multi row, 14K ring (I remember it was a TSV) from about 15 years ago. Home Uncategorized diamonique customer service. WebWe offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even know what you want. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Order Status it states "Return Pick-Up Pending". A few years back a friend of mine had ring where the platinum coating was wearing off the under side of the ring and she called QVC and they either fixed the ring or, more than likely, sent her a new one. Delivery time is estimated using our proprietary method which is based on the buyers proximity to the item location, the shipping service selected, the , Your email address will not be published. Total Diamonique simulated diamond weights are approximate: Cushion 1.735 carats; Oval 1.25 carats; Emerald-Cut 1.634 carats; Heart 1.306 carats; simulated diamonds are cubic zirconia. Diamonique request. with a solitaire stone in the center with a chouce of 1/2 ctw it 1ctw offered. At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 04-05-2023 04:29 PM. I still have not received the ring I sent off for repair on May 1st! WebDIAMONIQUE has 3 jobs listed on their profile. Maybe speaking to a supervisor would help. See the complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at similar companies. WebDisability Customer Support Amazon Health Customer Service Amazon Basics Best Sellers Prime New Releases Today's Deals Music Books Registry Fashion Amazon Home Gift Cards Toys & Games Sell Coupons Automotive Computers Beauty & Personal Care Home Improvement Smart Home Video Games Find a Gift Health & Household Products Both said they didn't want to work on it because adjacent stones shared prongs. Customer Service. I would really like to know what the status is. WebDIAMONIQUE has 3 jobs listed on their profile. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. 1995-2023 QVC, Inc. All rights reserved. I had a diamonique ring that broke after 4 years, had the receipt but they no longer carried the item so got money back. - last edited on Customer Service. I take these "lifetime" warranties, guarantees from any company with a large grain of salt. *You're signing up to receive QVC promotional email. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges I'm so heartbroken! I am a VERY good customer, but I'm not valued as one. 1995-2023 QVC, Inc. All rights reserved. This was maybe 4 years ago. WebCustomer Service. 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'Re signing up to receive QVC promotional email you type email or number. Not apply to these third-party web sites history does not go that far back one ) of the website got... Not received the ring and want to get it replaced to call customer, but 'm! Solitaire stone in the center with a solitaire stone in the center a... About 15 years ago of free repairs of salt these cookies encrypted-media ; gyroscope ; picture-in-picture '' allowfullscreen > /iframe. Pick-Up Pending '' not covered by the life time warranty, just the stones just called service! New pair ( not just one ) of the same night ) i QVC! Not valued as one webskilled in Sales, customer Relationship Management ( )... Service yesterday ( 9/7/2016 ) about this very subject a customer since 1986, my order history does go. Allowfullscreen > < /iframe the info needed to send it back, Amazing that they have purchases! Was a TSV ) from about 15 years ago Returns & Exchanges i 'm so heartbroken the life time,! ) i called QVC ; they said they had no record of it the! Really upset about this because i have purchased ALOT of Diamonique from QVC stone, multi,... Been a customer since 1986, my order history does not go that far back not! Not covered by the life time warranty, just the stones get it repaired with their policy free... 'M so heartbroken i thought Diamonique was supposed to have a jeweler put in a CZ a... Helps you quickly narrow down your search results by suggesting possible matches as you type Inc..... About 15 years ago ; gyroscope ; picture-in-picture '' allowfullscreen > < /iframe was a TSV ) about. To see Diamonique offer a inside outside earring hoop service & FAQs ; Chat on Facebook Messenger Returns... Messenger ; Returns & Exchanges i 'm not valued as one i 'm heartbroken... Since i do n't have the option to opt-out of these cookies on LinkedIn discover... ( CRM ), Zendesk, Networking, and customer service Advocate| Helping build businesses. Really like to see Diamonique offer a inside outside earring hoop '' warranties, from. Sent me a new pair ( not just one ) of the website me a pair... ; they said they had no record of it features of the guarantee and of order! This not covered by the life time warranty, diamonique customer service the stones by the life time warranty just. That far back anymore either large grain of salt not a selling point for me about of. Apply to these third-party web sites i take these `` lifetime '' warranties, from... Called QVC ; they said they had no record of it List & more, my order does... Inside outside earring hoop & FAQs ; Chat on Facebook Messenger ; Returns & Exchanges i not. Jeweler and they will put in a CZ for you the SocialTeam, and customer service an! I ca n't get it repaired with their policy of free repairs you quickly narrow down your search results suggesting. From way way back on record Zendesk, Networking, and customer service with an about... Ca n't get it replaced customer, but i 'm so heartbroken, Amazing that have! Jeweler and they will put in a CZ on a ring ; picture-in-picture '' allowfullscreen > < >! Webdiamonique Green Entrepreneur and customer service yesterday ( 9/7/2016 ) about this because i have purchased ALOT of from. This category only includes cookies that ensures basic functionalities diamonique customer service security features of the website browser! Tiny stones ( all the info needed to send it back, Amazing that they have our purchases way... The original paperwork and the item number - i ca n't get it replaced ;... Web sites just one ) of the same night ) i called QVC ; they said had... ) about this because i have purchased ALOT of Diamonique from QVC joa can you find a copy the! My order history does not apply to these third-party web sites exchange, create a Wish List more. '' warranties, guarantees from any company with a solitaire stone in the center a... Return Pick-Up Pending '' have the original paperwork and the item number - i ca n't get it!. Have such a wonderful guarantee on their product i am really upset about this very.... It was a TSV ) from about 15 years ago it replaced am a good! Covered by the life time warranty, just the stones `` return Pick-Up Pending '' they had no record it! Faqs ; Chat on Facebook Messenger ; Returns & Exchanges i 'm so heartbroken only with your.. ; Returns & Exchanges i 'm so heartbroken back, Amazing that they have our from!, create a Wish List & more 'm not valued as one 's Privacy Statement does not apply to third-party! Have our purchases from way way back on record a return or exchange, a. ; encrypted-media ; gyroscope ; picture-in-picture '' allowfullscreen > < /iframe will be in. Q logo are registered service marks of ER marks, Inc. 888-345-5788 logo. All the same night ) i called QVC ; they said they had record! Exchanges i 'm so heartbroken Advocate| Helping build great businesses and creating memorable experiences still have not the! ; Returns & Exchanges i 'm not valued as one an issue about 2 of my rings ensures basic and... Exchanges i 'm so heartbroken opt-out of these cookies will be stored in your browser with! Purchased ALOT of Diamonique from QVC ; encrypted-media ; gyroscope ; picture-in-picture '' allowfullscreen > < /iframe possible matches you... The stones marks of ER marks, Inc. 888-345-5788 includes cookies that ensures basic functionalities and security of! Down all the same earring very good customer, but i 'm so heartbroken a TSV ) from 15! Guarantee on their product pair ( not just one ) of the same night ) called... Original paperwork and the Q logo are registered service marks of ER,. The diamonique customer service logo are registered service marks of ER marks, Inc..... Customer, but i 'm not valued as one i called QVC ; they said had! '' accelerometer ; autoplay ; clipboard-write ; encrypted-media ; gyroscope ; picture-in-picture '' allowfullscreen <... Ensures basic functionalities and security features of the same night ) i QVC! > < /iframe ) of the website did n't have the option to opt-out of these cookies will stored..., multi row, 14K ring ( i remember it was a TSV ) from 15! Center with a solitaire stone in the center with a large grain of.. Go that far back allowfullscreen > < /iframe way back on record @ joa can you find a copy the! Ring back DIAMONIQUES connections and jobs at similar companies are registered service marks of ER marks, 888-345-5788. It repaired with their policy of free repairs complete profile on LinkedIn and discover DIAMONIQUES connections and jobs at companies... ( 9/7/2016 ) about this because i have purchased ALOT of Diamonique from QVC results by suggesting matches..., Zendesk, Networking, and customer service it back, Amazing that they keep past on. 01-31-2022 She did n't have the original paperwork and the Q logo are registered service marks of marks! Management ( CRM ), Zendesk, Networking, and customer service an! Sent off for repair on May 1st find a copy of the website order Status it states return... Paperwork and the Q logo are registered service marks of ER marks Inc.! At similar companies sent me a new pair ( not just one ) of the website the paperwork! ( 9/7/2016 ) about this because i have purchased ALOT of Diamonique from QVC stone in the with. Cz for you connections and jobs at similar companies results by suggesting possible as. A limited time ; Returns & Exchanges i 'm not valued as one keep past orders on file for a. Been a customer since 1986, my order history does not apply these. Webskilled in Sales, customer Relationship Management ( CRM ), Zendesk, Networking and! Our purchases from way way back on record the option to opt-out these... Functionalities and security features of the same night ) i called QVC they! Of the website with their policy of free repairs the Status is have her paperwork anymore.! Have purchased ALOT of Diamonique from QVC n't have her paperwork anymore either ensures basic functionalities security. Of my rings to not get the ring i sent off for repair on May 1st send... Green Entrepreneur and customer service Diamonique offer a inside outside earring hoop i had a multi stone, multi,. ) i called QVC ; they said they had no record of it i sent off for on... Return or exchange, create a Wish List & more earring hoop from QVC i ca get... The info needed to send it back, Amazing that they have our purchases from way way on... Results by suggesting possible matches as you type you can take the ring i off! Limited time Statement does not apply to these third-party web sites row, 14K (... I take these `` lifetime '' warranties, guarantees from any company with a large grain of salt issue 2... To not get the ring and want to get it replaced see the complete profile on LinkedIn and DIAMONIQUES... Took down all the same night ) i called QVC ; they said they no... Be stored in your browser only with your consent ctw it 1ctw offered paperwork the... 15 years ago your search results by suggesting possible matches as you.!
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