Plus Ups are excluded. Related: The 5 best cabin locations on any cruise ship. What You Need To Know About Cruise Butler Service On Different Cruise Lines Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. It's fun to cruise with a butler at least once. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. CC Help Jenn Hotel. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruise Tour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruise Tour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Cruising The Haven & Suites: Perks and Details (Part 2), Cruising The Haven & Suites: Perks and Details (Part 1), Expert Cruise Tips: 3 Specialty Restaurants Not to Miss on Norwegian, 3-Day Bahamas Round-Trip Miami: Great Stirrup Cay & Nassau, 7-Day Mexican Riviera Round-trip Los Angeles: Cabo & Puerto Vallarta, 7-Day Caribbean Round-trip Miami: Great Stirrup Cay & Dominican Republic. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. This site does not include all credit card companies or all available credit card offers. Phoenix Concierge Services. Your butler can also help with in-room parties. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Some have just concierges but no butlers. . Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. Assists with priority access to tenders to shore. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Everything You Need to Know About the Haven on Norwegian Prima In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. I have had 2 NCL cruises in suites. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. I may also ask for chocolate delivered to my cabin each evening. //Butlers - Cruises - Cruise Critic The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Meaning if you never use them or call them they aren't being productive. Started June 21, 2021, By I would have found that to be unacceptable too. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. CC Help Jenn We were on a very port intensive itinerary with our two kids. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. You can be spoiled rotten and enjoy the heck out of it -OR- have the butler take a step back and do things, perhaps at your own pace. Our butler brought a full breakfast to us every morning. one night we stayed in to watch one and ordered pizza. Whenever I check into a cabin with butler service, the first thing I ask is: Does this ship have bitter lemon and can you fill my minifridge with it? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. TPG values it at $1,600. This applies even at Tender ports. Please fill out the form below and Heather from Flow Voyages (or a representative from CruiseWestCoast.com) will contact you as soon as possible. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. The concierge can also help you plan special occasions and celebrations. You booked a spa mini-suite which is not a suite. Guide and tips to Norwegian Cruise Line's The Haven //]]>. However, they are also increasingly found on ships that have "ship-in-a-ship" concepts like Norwegian Cruise Line's The Haven and MSC's Yacht Club. You. Cocktail party with the cruise ships officers. Norwegian Cruise Line Cabin overview - what you need to know There is also a private sauna reserved for guests of The Haven. If you forget let say your jacket and your in the theater you call your butler. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. It will likely also be in accordance with the level of personalized service that you recieve. Disney offers a sort of butler service for its concierge-level guests. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Just like every other aspect of cruising, the butler service from one line to the next can be completely different. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. They can present in-room tea service. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. We rarely use the phone - we normally talk to them in person or leave a note. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. 19952023, The Independent Traveler, Inc. Invitations to exclusive cocktail parties offered only to guests of The Haven. In theory, a host agency is not liable to clients of a sub-IC for their acts or omissions. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). What it takes to get concierge lounge access on a cruise ship You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. The Best Cruise Concierge Programs - Cruiseline.com Serve room service meals in your cabin or on your balcony. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Here are a few threads that might help (some even with pics! Perhaps you're poolside and decide you'd like to have lunch delivered to the suite, a quick call to your Butler makes that happen. Another important role that many people like having a butler for is handling all the details for a private party in their suite. No. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. To find out more, please. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Tomorrow could be a plate of hand-made chocolates or a canap assortment. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. Priority when making specialty dining reservations and entertainment onboard. By continuing to browse the site you agree to our use of cookies. Your Royal Genie will arrange for a special celebration just for you. Any discussion of tipping on a cruise will bring out a wide variety of opinions. He said "Let me bring dinner to you" and I was glad of the offer. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Check here before booking an award fare. realize that you can be selective about all those services but find out what level you like to be pampered at. A neat chance. Champagne, custom selection of liquor, fruit, bottled water and sodas. We have a young child so we wouldn't be asking for much, we simply asked for AJ for the kid it took 2 days for the juice but our neighbors got 3 meals a day in there room. ft. Complimentary private transfer from pier to airport. Nobody should hang you up. Your butler will also remember your preferences and attend to your every need. Celebrating a birthday, anniversary or honeymoon? Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. I admittedly didn't read through them all but it's a good starting point at least! Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. Available on Norwegian Dawn and Norwegian Star. CC Help Jenn Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. Help you plan and execute a cocktail party you host in your suite. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Sometimes it's worth a large investment to reap the benefits of a great credit card. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Retired Asst. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Fire Chief, September 20, 2017 in Norwegian Cruise Line. The magic starts before you even board the cruise. They also supervise the room steward and makes sure things are done properly. These stories will help: A beginners guide to cruise line loyalty programs. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. I have found the concierge to be hit or miss. You will be able to leave a comment after signing in, By Improve earnings, maximize rewards and track progress toward dream trips. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Started August 27, 2021, By Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Use them, and reward as appropriate. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Luxury bath products in stateroom bathrooms. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Just be reasonable in your requests and expectations. Evening turndown service of guests beds. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Watch the horizon glide by from expansive private balconies. Copyright 2023 Northstar Travel Media, LLC. Uber Cash and Uber VIP status is available to Basic Card Member only. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. .One family cruise we were in Cagneys. [CDATA[ Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. This website uses cookies. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Plates, glassware, setting up food, etc. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. Ours is a mini spa suite by the way, Night night. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Plus, a butler does way more than simply being your personal concierge since they are truely part of your overal vacation experience. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). The butler is your personal host during the cruise vacation. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. Many cruise ships don't have any concierges or butlers at all. And be sure to call for butler and concierge service anytime you like. They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Last cruise. I think he'd be too busy around at yours, thank god! ft.*, you have space for up to eight guests. Serve afternoon canapes and/or afternoon tea in your cabin/suite. Overall a very nice experience. Even for these people - cabin stewards, bartenders, waiters, cruise excursion leaders, entertainment staff etc. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. Was at St. Johns Bay well over a mile from the ship and as a test used the. Concierge services to help guests book dining, entertainment, shore excursions, and more. Listing for: Simpson Housing LLLP. We may receive compensation when you click on links to those products. Draw a bath with bubble bath or flower petals. I think I used my night butler more with night room service etc. NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). Yacht Club suites also come with a personal butler available 24 hours a day. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. With up to 1,392 sq. Minisuite is a balcony room with a slightly bigger bathroom.
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