Once paired with a Gigabit router, will allow you access to the fastest consumer Internet speeds around. When youre shopping for a modem, youll typically see terminology like 164. These numbers represent how many downstream and upstream channels are supported by that modem. As a reminder, my modem is a Netgear CM600 modem. Without ethernet bonding, it can still support gigabit speeds, which is as fast most comercially-available Internet services go currently. I appreciate you sharing your logs. If you rent equipment from Comcast, you are eligible for an update on us! Microsoft 365 & Office; Antivirus & Security Software; Tax Preparation Software; . If you havent created a username and password, you can log in with the default values that come with the modem. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. I just bought this modem at Target last year. They should be able to tell you if theyre working on the update or not. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. The modem does not indicate that the WAN ports are linked (LAN light flashing green). The Arris SB6141 is still listed for Comcast Business up to 200 Meg. With that said, this isnt the case for everyone. The only downside to this modems port array is that they cannot be used to send Gigabit signals to separate devices. From there, its your ISPs job to make sure your modem gets updated. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. For immediate assistance, check out the Xfinity Assistant. From what I have read online, your ISP handles the Modem firmware, because it is specific for each individual ISP, thus it is not some generic thing like it is with Wifi Routers. Save my name, email, and website in this browser for the next time I comment. I cant say it enough. With an ethernet port present, this modem allows you to plug in one device to achieve a direct, cabled connection to the internet. I have defaulted both router and modem, turned off LAG on modem, to no avail. All other modems connected to the ISP wont be updated. [Zoom] Zoom's Motorola MB8600 DOCSIS 3.1 Modem Arrives This Month [Firmware] New Netgear CM1000 firmware . If you found this material interesting, check out some relevant posts Ive previously written: How to Update Your Router: The Ultimate Guide. My router cant do more than a gig anyway. Heres what information was listed in this section. I just ran into this problem and found this thread. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . In fact, the Motorola MB8600 offers almost identical hardware specs to Arris SB8200, which should come as no surprise considering Motorola is partially owned by the Arris Group. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. I would be more than happy to help find a solution to this problem you're experiencing. The SBG8300 has four gigabit LAN ports but because they arent bonded, you will have to upgrade when ISPs offer plans that exceed gigabit speeds via bonded ethernet. Though it is important to note that this is not a WiFi router by itself and it also will not work with landline phone plans, rather it is strictly for internet-only plans. item 7 Motorola MB8600 DOCSIS 3.1 Cable Modem. Ok so if thats the good news, whats the bad news? . If you dont know your IP address and your modem doesnt have a sticker on it, you should try looking online. Try a wired PC connected to the modem with out the RBR online. It is easy to set up and on most networks, it is literally plug-and-play. Create an account to follow your favorite communities and start taking part in conversations. Issue Resolved: so as a last resort, before calling Comcast again, I removed an inline surge suppressor from my coax cable. But buying a modem can be overwhelming if youve never shopped for one before. Speeds up to 1 Gig (940 Mbps) - DOCSIS 3.1 modem. I then installed and activated it, and my upstream greatly improved (from about 5 to 30-35), but my downstream got much worse, now around 25-35. If you dont have gigabit internet, this will still work wonderfully as your internet modem. 3891.2 Mbit/s Broadband - Gigabit Ethernet - Desktop . On some occasions it may take them a while to issue a firmware update after its released. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Now just got another Motorola MB8600 firmware push to firmware version 8600-19.3.15 I think today January 12th . As you can see, the firmware version installed on my modem is V1.01.22. Owning your own modem typically saves $120 per year in cable modem rental charges. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. Read helpful reviews from our customers. In my case, I can find my firmware version simply by clicking the Advanced tab. Sign In | Customer Service | Order Tracking. Cloudflare Ray ID: 7a28d291dd222b5a This comes with some tradeoffs though. In fact, your modem wont work without it. With Motorola extras including advanced surge and lightning protection, and a 2-year warranty, MB8600 is a superb choice for customers who want the ultimate in cable modem performance. Top actual speed is just under 1Gbps without bonding, just under 2Gbps with 2 bonded ports. In fact, updating your modem requires no action on your part at all. Over time, Internet and TV equipment must be updated to keep up with the latest technology. It is no longer compatible with 1 gig or higher. Simply connect the top two bonded ethernet ports to your compatible router. The built-in router can only support 3.2 Gbps. The first thing to do is check what firmware version your modem currently has. If you want to wirelessly broadcast your high-speed signal through your home, you will also need a Gigabit-compatible router. It utilizes DOCSIS 3.1 firmware protocol which guarantees ultra-fast speeds for cable internet. Heavy may receive a commission if you purchase a product through a link on this page. That should give us the information were looking for. Unfortunately, it will be a while yet until any ISP adopts this new tech. Another usability factor to consider is where the screen is located. However, when buying a modem/router combo, its important to note that youll have to purchase a completely new unit if part of it malfunctions or you want to upgrade one or the other. Please inform. If youre buying on your own or replacing an existing modem, youll probably have to set it up yourself. The MB8600 certificate isn't expired. If your modem says it has an old firmware version, the first thing to try is to reboot your modem. A problem with your router shouldn't cause high error counts on the modem's downstream channels. In mid Apr 2020, I upgraded my service to gigabit, and my down improved to about 220-240. If they can fix the problem remotely insist they send a tech out to identify the cause and correct it. We have made changes to keep employees safe so response and call times may be longer than usual. Getting to the Web UI is important for troubleshooting, and since trouble is not uncommon on Comcast, several folks have already run into this issue. It supports 1400/40 just fine with link aggregation. You can: Its not safe for you to have a modem that isnt updated, because it can leave you open to some serious security concerns. . One option is to rent a modem from your ISP. Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. How do you know what the default values are? 1 - 4 of 4 Posts . Connecting to a Coax Cable. The C7800 has a useful LED display to show the status of different components and is overall fairly compact. That means this modem will be capped at 1 Gbps but it is future-proofed for when networking technology improves. As I mentioned, the default password for your modem can be found online, which means anyone with access to your network would be able to get to your modems settings. If enough customers call looking for a modem update, it might motivate them to get the the update released sooner. Overall Take. This website is using a security service to protect itself from online attacks. The modem address still shows the connection to my modem as HTTPS "unsecured.". Your modems firmware is the software that determines how your modem functions. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. I'm not getting gigabit Internet speeds through my MB8600 as expected, and three calls to tech support in the last few days haven't fixed it. I got a notice from Xfinity today stating that my equipment i.e. Youll have to change your modem. F. O*****. As a result, it makes it really hard to manage all of these modem updates. Its range is fairly solid and it has a mostly complete feature set. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. No firmware available for prior update. When an ISP gets a firmware update for a specific modem, they have to check and test it. No longer support or no longer compatible? The Motorola MB7621 24 x 8 Cable Modem Modem is compatible with Comcast Xfinity, Cox and Charter, which are three of the biggest providers. Welcome to the Xfinity community! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The main difference is that this modem comes with a powerful wireless router built-in, which can be helpful if you dont already have your own gigabit router to use. The MB8600 also has 32x8 support for the fastest possible speeds using the older DOCSIS 3.0 standard. Advanced cybersecurity keeps your network and data safe with auto firmware updates, threat scans, new device alerts, and ad blocking. All modem channels now look good, even #28 and #29. The modem runs a little hot, though this can be alleviated by placing it somewhere on a desk, where it will get better airflow. Cox flat out said and it is also on their website - They do NOT provide firmware updates for user owned/3 rd party modems.. Answers to be found are better than being left wondering. No question is too small, but please be sure to read the rules and [posting guidelines](https://www.reddit.com/r/HomeNetworking/comments/3hvyg0/rhomenetworking_posting_guidelines_and_helpful/) before asking for help. If you own your equipment, please see more about updating your modem for instructions on how to find a modem compatible with your services. Rumors were going for more than a year that at some point old modems will be excluded from support. I use xfinity with my own Motorola MB8611 modem. Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. The dimensions of the ARRIS Surfboard SB8200 are 5 inches, 2 inches, and 5 inches, while the dimensions of the Motorola MB8600 are 7.25 inches and 7.88 inches. . Security is an important consideration. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. chances are there will not be any cert listed in firefox, instead this will work, go to the browser's roaming profile directory %homepath%/appdata/roaming/Mozilla/Firefox/profiles/{profilename}, optionally you can rename or delete 'cert9.db' to reset firefox back to the default keys. If you rent from your cable company, theyll likely set up your modem. that will set up a new exemption for the modem and you won't get the alert. Our community is your official source on Reddit for help with Xfinity services. Where you can find your modems current firmware version, How to determine what firmware version your modem should have, How it connects to your ISP to provide you with an internet connection, What the settings page looks like when you log in to your modems settings, The ISP youre using isnt a major provider, Your modem is old or an uncommon make and model. I then re-enabled LAG and have approx 1.3tb download speed. Comcast Radom Disconnects . Netgear Nighthawk CM1150V Cable Modem with Voice, NetgearNighthawk C7800 Modem-Router Combo, Arris SURFboard SBG8300 Modem-Router Combo, Supports >2Gbps connections with bonded ethernet ports, Supports <1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, or CenturyLink, You can only use one ethernet port at a time, Supports >1Gbps connections with bonded ethernet ports, Not compatible with Verizon, AT&T, CenturyLink, or Frontier, Ethernet ports cant connect to multiple devices, Not compatible with Verizon, AT&T, Spectrum, or CenturyLink. I dont know what rumors your talking about but it has always been a end of life list of modems no longer supported and it is the very manufacture who stop supporting the modems that you buy or rent. If you stream video from multiple devices at once, or someone in your household engages in activities like gaming or video editing, you may want to go for the latest and greatest. Some modems have a screen that is off to the side a little, making it more difficult to see, especially from a distance. I just had to deal with this issue over the last few days. After that you will be able to go through the trusting again. uniqs 4634: Share Comcast increases internet speeds. I bought mine several years ago it seems, Funny. This is a prometheus exporter written with the intention of exporting metrics for a Motorola MB8600 device. There are two additional LEDs for each ethernet port on the back panel. With a speed that allows up to 6Gbps, this modem is excellent for people who have gigabit internet from their internet service providers. Making sure your modems software is updated is very important. Drop to a plan <=940 Meg and it will become compatible again. Forum security processing considers them "personal information" and may prevent the event log from posting if these are present. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. To unleash your ultra-fast gigabit Internet plan, you need one of the best DOCSIS 3.1 modems. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . What wifi router do you have and what device youre using to test the speed over wifi ? I'm not sure where to take it from here. The Motorola MB8600 has the following ports and buttons available on the back of the modem. Find more Motorola MB8600 information and reviews here. The Kick-Start Every Morning With Coffee Maker Guide, 10/100/1000 gigabit ethernet port on back, Broadcom Chipset provides security from denial of service attacks, Approved for use with fiber optic, DSL or satellite internet services, Works with gigabit internet speeds but also slower speeds for those who have not been able to make the upgrade yet, Active Queue Management (AQM) reduces internet latency for faster page loads and improved interactive applications like gaming or videoconferencing, Full-band capture digital tuner to enhance speed and save energy. I accessed the Support section of Netgears website and was able to access the support page for my CM600 modem. A speedy 2.5GbE port enables faster, more reliable Internet for lag-free streaming, gaming, and more! Anyone else having issues? A key factor of this modem is that it is approved for use by some of the major internet providers in the US. This is data for the generally-technologically-inclined folks who check their modem status information on occasion, or at Comcast's request. I'm disappointed as having an extra port is really nice for troubleshooting with a directly connected laptop, bypassing the separate router between the MB8600 and the rest of the network. With max download and upload speeds of 2 Gbps each, the SB8200 can handle any Internet plan for years to come (save for experimental 5-gig and 10-gig plans). We also welcome product reviews, and pretty much anything else related to small networks. Note: Your computer must be connected to your . The closest competitor to the MB8611 model is its predecessor, the MB8600. Be sure the CAT# LAN cable between the modem and RBR is of good quality. I'm now getting my gigabit down. Fiber to the premises (FTTP) services connect your home via an optical network terminal (ONT) rather than a traditional modem, so you will be stuck with whatever your ISP provides you. But it keeps happening. But, again, most ISPs can only support 1 Gbps, so this is all only future-proofing. Free shipping. Note that line impairments may exist that the modem is not able to report. The A20 supports LAG on LAN ports for high bandwidth to a . The Knowledge Base provided a list of the latest firmware for all of Netgears modems. While others are made from smaller, less well known manufacturers. We don't want to lose you to too much technical jargon this early on, but no talk involving the Motorola MB8600 would be complete without mentioning the high DOCSIS ratings of 3.1 and 3.2, both of which speak highly of the MB8600's ability to compete with other modem manufacturers by using the latest firmware upgrades available in addition . The action you just performed triggered the security solution. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. 3 months later, this is still a problem. This is why buying a third party modem isn't always a great solution despite being cheaper in the long run. MB8600 also has 328 support for the fastest possible speeds using the DOCSIS 3.0 standard. The AC2350 router supports these speeds across a wide area of effect but the whole unit only supports gigabit Internet with select providers including Cox and Xfinity. Many lower-end modems will not allow speeds this fast and will actually lessen your effective speed even if you are paying for gigabit internet. Its your job to make sure that your ISP is updating your modems firmware. Find more NetgearNighthawk C7800 Modem-Router Combo information and reviews here. Press question mark to learn the rest of the keyboard shortcuts. Just figured out my modem is running 8611-19.2.20, which I think is the most recent versionmust be something else. So how do you go about confirming that you have the most updated version of firmware on your modem? Modem and Router are both ~1mo old. It might be worth taking a few minutes to see if theres another ISP that can both provide you with internet and update your modem. Motorola MB8600 vs Netgear CM1000: The comparison between the best DOCSIS 3.1 modems for maximum speed approved by Comcast Xfinity gigabit, cox and more. Download speed has gone from 1.4 tb average to 500mb. Right when I log in to my modem, the firmware version is listed right on the home page. Click on it, then click Delete and confirm the action. On top of that, renting a modem can be expensive because youre paying for it every month. Likewise, I don't know what effects the firmware update might have had. As you can see, the firmware version installed on my modem is V1.01.22. It seems like a pretty easy process. On the next panel you'll need to connect your modem to a "live" coax cable. I am not sure of the exact details . It supports OFDM, a digital data encoding method that reduces latency in DOCSIS 3.1 devices. Compatible ISPs include Xfinity, Cox, Spectrum, Charter, Time Warner, and Brighthouse. If you are searching for the best router in the market, but don't have a lot to spend, then the Motorola MR2600 AC2600 router is a great dual . It has 2 OFDM technology, which is a useful data encoding method that reduces latency in DOCSIS 3.1 devices. If the modem isnt running the latest version of firmware, itll get the updated firmware from your ISP and install it. Now you know what version of firmware is installed on your modem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Although these terms may seem technical in nature, theyre crucial to weighing one modem against another. Essentially what youre doing when you reboot your modem is forcing your modem to double check its firmware. In this post Ill break down everything you need to know about updating your modem. This time they are saying they need to call Motorola to update the firmware, and Motorola isnt open until tomorrow when Ill be at work and my wife is supposed to be working from home. This takes your signal to the legal limit the FCC allows. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Modem firmware is latest. Description. You want to make sure youre getting the best performance, features, and security to go with it. EmeraldDeer Very Senior Member. Does it impact your ability to surf the internet? Restarts of router between each change. Low Prices on Motorola - MB8600-10 Ultra Fast DOCSIS 3.1 Cable Modem plus 32x8 DOCSIS 3.0 for Comcast Xfinity MB860010 and other items at United Office Products. And while all of its features dont work with the current state of wireless service in the US, this is by the far the most future-proof option around. Power OFF the modem for 30 seconds then back ON after you connect the PC to the modem. ARRIS Surfboard SB8200 is a comparable model. The Motorola MB8600 is still listed at xFinity My Device Info. However, if you have the extra money, it cant hurt to go with the better model to account for your future needs. Or is it just to access the web UI of the modem? I ordered a new MB8600 cable modem, which arrived a week later. If you are looking for a gigabit-compatible modem-router combo to fully upgrade your home wireless network, then the Nighthawk C7800 is a surefire way to reach the max speeds available in your neighborhood. Our community is your official source on Reddit for help with Xfinity services. Its list of compatible ISPs is respectable, though a little smaller than that of the Arris modem. TheNighthawk C7800 is Netgears first DOCSIS 3.1-compatible modem-router combo. For the user, this means fewer hiccups and faster page load times. If your area hasnt yet switched over to fiber, you may be in for a major upgrade in the future. To give simultaneous Internet access to many devices . This thread has been locked by the moderators of r/Comcast_Xfinity, Welcome to the Xfinity community! Rented modems from the ISP are usually modem and router combination devices, and they dont usually offer as many features as standalone modems and routers do. The only way to know if your modem was updated is to check the firmware version on the device, which well get to later. Received the Motorola DOCSIS 3.1 cable modem on-time from Amazon. Compatible services: Xfinity, Cox, Spectrum, Charter, Time Warner, BrighthouseMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 2. When you look at the price to rent a modem through your cable provider, you may first want to check out the purchase price for one. I get the same notification but its fine. Now choose Maintenance and find Update or Firmware Update. Any time a software bug or security flaw is found in your modems code, the manufacturer will update the code for your modem and issue an update. Whats bad about your ISP updating your modem for you? They are only for link aggregation. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. To give simultaneous Internet access to many devices, plug in any router you like. If, however, you have a Gigabit plan that uses fiber to the node (FTTN) or cable Internet, then you can provide your own DOCSIS 3.1 modem.
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