Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. "In my current role there is a lot of staff turnover when it comes to our management team. - I'm a recent graduate of San Jose state. List several ways that you receive your industry knowledge and stay on top of trends. "I would describe my personality as approachable, light-hearted, and positive. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Do you consider yourself a compassionate person? It has kaiser questions . "I am a highly detailed person, and I thrive on having a high level of organization in my day. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. One is ABC, and the other is XYZ. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. Wrapping your answer up by talking about something impactful you've learned by working with a diverse team illustrates that you are authentic when you say that you see the value in diversity and inclusion. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. Your answer should include your ability to be patient, kind, and confirming to best answer this question. I have a kind and outgoing personality. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. We will re-assess in December, but it seems to be working very well. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. ", "In 2006 I started working at Giant Eagle pharmacy as an OTC associate. Because this is a situational question, consider using the STAR (Situation, Task, Action, Result) method to provide a story-based example. I also check what's low and order specialty if it's a fast mover. It sounds as though you do everything possible to ensure your patients are set up for success. "I have worked with diverse groups of people most of my career, including my time in college. "Early in my career, I was working a night shift with minimal staffing on our unit. "I understand that compassion is one of the top qualities that I need to bring to the workplace at Kaiser Permanente and I consider myself a very compassionate person. ", "Delivering bad news to a patient is very difficult. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. This is a great response, and it shows that you truly do care about the people that you come across every day. I grew up in a fairly homogeneous town in Montana. Does it help you build trusting relationships with community members? Excellent! When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". We do this by creating interview questions that we think you might be asked. Learn more about your rights and protections related to the No Surprises Act (HR133) that protects you against surprise medical bills and gives you the right to receive estimates under the new regulation. Whatever your method, be sure to highlight that you are successful in organizing your day and paying attention to the fine details in the work that you would be doing with Kaiser Permanente. ", "I am super focused when I am stressed so I can make sure everything is done and correct. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. I consider myself to be a strong relationship builder and take pride in my people skills. Borja estimates that. Did you consider how leaving AMA would impact his health and well-being? We had a lot of concerns with patients not showing up for appointments when expected. 1 / 41. To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. Well done! I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. When some of my colleagues were down and out regarding the changes, I was always the person to point out the bright side of a new change and I did so through both conversation and action. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. "I have often been complimented on my relationship-building skills. ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. What is the hiring process for remote jobs at Kaiser Permanente? Highlight your ability to be responsible when it comes to related administrative tasks required for this role with Kaiser Permanente, even if the role you are interviewing for isn't in a clinical setting. I was tasked with spearheading a task force. "I once worked in a very difficult environment and toxicity really started with our leader. I like to be on time with my schedule to ensure that our patients are assisted properly. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. In looking to hire you at Kaiser Permanente, your interviewer wants to know that you have a methodical approach to problem-solving. Written by Ryan Brunner on November 21st, 2021. Very nice answer. Explore. Strong communication skills are required to be an active leader. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. Also, avoid telling the interviewer that you get along with everyone all the time. In fact, if a particular rumor or bad news was being passed along, I would simply squash it and move on. I discussed with hospital credentialing and became the first PA proctor in our Heath system. Contact us here. Interview answers were first added by Ryan Brunner on an unknown date, Interview questions were first added on August 9th, 2016, Interview questions and answers were updated by Ryan Brunner on September 20th, 2018, 1 community answer was added by Lauren McCabe on October 22nd, 2019, 1 community answer was added by Lauren McCabe on October 23rd, 2019, 5 community answers were added by Rachelle Enns on November 27th, 2019, 1 community answer was added by Rachelle Enns on November 28th, 2019, 8 community answers were added by Rachelle Enns on November 29th, 2019, 7 community answers were added by Rachelle Enns on November 30th, 2019, 1 community answer was added by Rachelle Enns on December 3rd, 2019, 1 community answer was added by Rachelle Enns on December 4th, 2019, Interview questions and answers were updated by Rachelle Enns on January 26th, 2020, 2 community answers were added by Rachelle Enns on May 8th, 2020, 6 community answers were added by Rachelle Enns on May 9th, 2020, 112 questions and/or answers were updated by Ryan Brunner on November 21st, 2021, Checked for grammar and spelling mistakes by Crystal Goines on November 21st, 2021, 1 community answer was added by Kevin Downey on June 28th, 2022. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. leader vs. follower). Perhaps you use a particular app or software. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. I document all necessary information as soon as possible so that the record is up to date and accurate. ", "I like my job, and I enjoy what I do. I work good under stressful situations, and I'm good at resolving patients' problems.". ", "My position at Kaiser is a Radiology Physician Assistant. ", "I am happy with what I do as a pharmacy tech. I have trained myself to adapt my communication style, so a patient gets what they need. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? "I recently worked with a patient over the phone who was incredibly upset when they believed that we overcharged the services we provided. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. It sounds like you handled this matter with utmost urgency and great customer care. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. Deadline: October 5, 2022. I have enrolled myself in an evening/weekend workshop for the next six weeks. I continue to work on this on a daily basis. I indulge in the things that make me happy on my time off. During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. In addition to this podcast, I also subscribe to a couple of industry blogs. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. I take the time to listen and reflect back to ensure that I am providing the best care possible. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. Talk about your qualifications and skills that will help you to do this job well. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. I understand that it's part of the job. Interview Questions Give an example of an improvement project you led What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. 3.2 (5 reviews) Term. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I'm happy to answer any questions you have. Your work history sounds strong, and it seems as though you are very loyal to your work. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. ", "I am happy to hear that Kaiser Permanente values long-term relationships. A career in healthcare can be emotional at times; however, I choose to focus on the positives. In owning up to my mistake, I quickly changed my plans for the day and reported to work to cover the shift. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. During my training, I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? ", "I was working in a clinic where the primary population was low income. We do not have advertisements on our pages but we do try to make money through paid-memberships. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. As well, I am an active participant in my local rotary club. "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. Maybe you are a pen and paper person. Did your team learn how to effectively use PPE and successfully protect themselves and their patients? This organization includes my scheduling, paperwork, and more. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Talk to the interviewer about the ways that you ensure accuracy and organization in your day-to-day activities. The application opens in early May. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. Interview questions and answer examples and any other content may be used else where on the site. Looking back, had I not stopped to talk so long with the other patient the fall may have been able to be prevented. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. Either way, I always do my best, and I make sure the job is done the way it suppose to be.". As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. . Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. Sign In. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. The Kaiser Permanente hiring process involves two types of interviews that may be conducted. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me.
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