3. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! if customer service reviewed purchases they woul see all are made in my name with my debit card. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Companies can ask for reviews via automatic invitations. Friday, august 26 i noticed tyson chicken tenders regularly $ 7.49 a bag for$ 5.99i picked one up and proceeded to checkout. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Check out charged $16.99. A store associate called me at 7:40am to ask for substitutions and also for any additional items. I went to pick up my prescription today 3.22.22, this prescription is filled by a Doctor every 30 days, Which mea to pick up that day, per your customer service at the pharmacy who stated we now have a right not to fill it for 2 days, are you kidding me no you don't. This will surely increase the credibility of your complaint. Digital coupons only STINK! We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. Or does that all fall on computers today? This review was chosen algorithmically as the most valued customer feedback. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". The most common ethnicity at Giant Eagle is White (74%). Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio The next best thing would be some sort of response just so I know you are aware of my issue. They are not authored by Glassdoor. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. I did so and spoke with 3 representatives and opened up a case. they had no problem refunding my fuel perks then. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. I went to Giant Eagle in Washington Pa for vaccines. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. Columbus ,ohio. Information provided by various external sources. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! It has been a reoccurring issue monthly. Other customers heard this and couldn't believe it either. Tip for consumers:Please be nice to the people that serve you. Jason (Columbia US) I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. Very disappointing. Giant Eagle refused and told me to contact Columbia. Annette S. I through away the bananas and food that shouldn't be wiped off. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? Why stop with ads in the mail? I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. I gave her the substitutions and one additional item. Another rep told me it's a health insurance issue that they can't do anything about. 228 in Cranberry Township PA (the one by Target not out toward Mars). 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I purchased 3- $100 gift cards via the Giant Eagle App. Browse; Login . I think that's obvious, Dec 7 2022 named Heather - very immature for the title that she holds. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Two weeks later (today) the same product cost me $6.39. ADDITIONAL LINKS Desired outcome: i do the shopping for the household,he picked ip the advantage card. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. I have 3 children ,2 of which are very sick . Get the food ad on the mailers. This is the Lancaster Ohio store. I sent the main manager Adrian A**** an email with the transaction history of my card. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Franks Restaurant Hudson Fl | giant eagle erie pa yorktown Thank you for your time. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. I explained to them my same situation, and they continued to harass me and discriminate. Highly disappointed! I mean every one. Then she said I was trying to steal it! This review was chosen algorithmically as the most valued customer feedback. 2. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Giant Eagle Reviews by 17 Employees | AmbitionBox I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Desired outcome: I STOPPED SHOPPING HERE During the pandemic because prices are so high! They shop my online order, I schedule a pickup, and they load it up. Desired outcome: For your reference, details of the offer I reviewed appear below. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and File a complaint. Desired outcome: January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. The cherry turnovers had no cherries in them. Older lady mid 50s, blond curly hair, blue eyes. Giant Eagle Company. Very truly yours,Giant EagleClaims Department. International Association of Better Business Bureaus. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Giant Eagle Reviews, Ratings | Retail near 3841 S Hamilton Rd Gain trust and grow your business with customer reviews. They are not the only game in town. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Time: 1:28 This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Made formal complaint with Customer Care. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Shed light on the availability of medication needs brought to someones attention. The first transaction that I did online in fact, did go through. You will lose me and many others who despise having to use pc, etc to see your weekly special info. We cannot discuss details around this or any situation that may be under investigation. Please update the website to indicate when a service is not available during regular business hours. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Giant Eagle Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about He blewup at me " i was just trying to help" i said in a very rude way! Claim your listing for free to respond to reviews, update your profile and manage your listing. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. Depending on your role and location, you might qualify for all or some of the following benefits. Good Morning. Management also doesn't know how to utilize people to their best ability. They formed a company called "Eagle Grocery.". Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . It's not hard to be a decent human being. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. How convenient! Here clients can delve deep into delicious meals, and tast. Was looking forward to these, I bought them In the past and fell in love with them. Don't deserve even 1 star for that area. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Giant Eagle Reviews: What Is It Like to Work At Giant Eagle? PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Be the first to write a review for Giant Eagle Supermarket. Giant Eagle, Inc. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and We also ensure all reviews are published without moderation. At this point I have spent way too much time with them without a resolution to this problem. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. She still refused. Here clients can delve deep into delicious meals, and taste. Please in the future check your produce before just tossing it carelessly on the shelf. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I tell them it stops when the tank is full. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Every single prescription that is filled here is billed wrong. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. You sure have your priorities straight. Table of Contents show. We will forward their concerns to the pharmacy and regional leader. First off the staff should at least attempt to look busy but there are little ears everywhere. I always pump 30 gallons of fuel (their limit for a perks redemption). It was 445 pm today and the sub sandwich area was not closing or anything I see lazy employees! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The business became a success, and by 1928 there were 125 stores established. Is this your company? More or less told tough. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. For that, Im lucky! You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. The signs indicate you can buy beer here, which is . Giant Eagle has extremely terrible customer service. Thank you. Never go there again! According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I didnt see any signs about that. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I wanted 2.5lbs This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. I never got it and spent $212.13 i can see. Now if they didn't want something substituted or out of stocked then don't $#*! I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Local grocery store in north eastern US. Something needs to be done, even when waiting in line at location you hear people complaining about it. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi this is very frustrating, inconvenient and time consuming. She then just said rudely, take it up with customer complaint or something like that which was very insincere. I waited the 3 days, went back to the store to pick it up and was told it still did not arrive. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. I am actually highly disgusted with this kind of customer service and hope this won't continue . It was on a Tuesday. Giant Eagle's Customer Service is despicable! Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. Regards, I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Claim it and get a lot of features. The public deserves better than the service that GE provides. My husband **** called their customer service two days later and was informed that I had to call. That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. Giant Eagle service worst ever since Covid 19 started. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. This happened on November 6th, 2022. at around 1600. This is unacceptable. I got an email stating that all sales were final even though it was just a glitch in the system. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Mandates are NOT law! I then went to the customer service desk and asked for a manager. Online order website shuts you down from making any changes long before the order is being shopped. The cake had an image I had selected from your website. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In hopes to fix this issue for me and other customers for future. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit X . This is over a $300 charge. Rude staff When are you guys gonna get the a2 milk? I said well we waited all that time and the car ahead of us received their prescription so how we would know? The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. Terrible Terrible Terrible. Something needs done. I was told I would hear back in 2 to 3 weeks. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. I fought over the phone and through email for 2 weeks, when I asked for a refund. I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. So i am very confused and frustrated. Giant Eagle reviews & complaints. Jan 26 2021 Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. This is certainly an attempt to get people to switch to the new MyPerks program. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. 814-734-5036 Giant Eagle Pharmacy. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Your loosing your customer base. Wedge-tailed eagle - Wikipedia I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. We have had many cakes from Giant Eagle and never had a problem like this. I just came back to Giant pharmacy after being with CVS. She's aware of the conversation. This person was watching everyone in the line as if they were stealing. 20 Things You Didn't Know about Giant Eagle - Money Inc I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. So, off to Rite Aide i go! Giant Eagle Columbus - Hilliard, 6700 Hayden Run Rd (Reviews, address Verification can help ensure real people write reviews about real companies. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Giant Eagle Company. Mandates are NOT law! I love that the fruit and vegetable selection is top notch. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I said I would write to Ms. Laura Karet about this. Giant Eagle expands discounts to food nearing its 'best-by' date I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. Learn how the rating is calculated 1 complaint. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . Nothing. Explore an interactive map with places nearby. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. I am a conservative person & I really like Giant Eagle! The apple turnovers were made with mushy applesauce and were tasteless. Hello, something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. Bonita Springs, FL Giant Eagle Grocery Hours And Location Don't catch until I get home. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. After picking up the order, I realized that none of the substitutions or the additional item were there. I am so disappointedthat the storewould sell something like this. It always smells bad. Never had such a bad experience before. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Poor quality produce for the price And who in the hell can even see tiny print on the smartphone. Find out how to block Giant Eagle Pharmacy caller . Desired outcome: So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. My money is already low and they literally took this money and Im having one heck of a time trying to get it back. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. This is unacceptable. Giant Eagle has 37,000 employees. I mostly shop at giant eagle for gift cards to earn fuel back. Everyone I talk to keeps telling me they will get back with me the next day. 6932 West Central Ave, Toledo, OH 43617. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. Pay is not enough and they use you as a tool rather than a hard working human being. Feedback has its perks! | Giant Eagle Giant Eagle has extremely terrible customer service. (******* ****** **************. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. i have to go back to the website to send a reply. I had to go to Kroger to get a cake for my granddaughter. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. 4. Too bad. She said I needed a mask. Phone number +1 724-942-2802. Desired outcome: so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! The kitchen manager was the cashier. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Thank you. Decided to give GE another chance only to be disappointed again. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US.
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