Season Passesare your best value if visiting more than one time during the season. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) For assistance with Dollywood for resort/vacations bookings and tickets, call now at 1-800-365-5996 or Contact Us online. However, guests are allowed to bring one unopened bottle of water per person. Rain Checks are not available for Season Passholders. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) There was less than thaton the day we went. Trams provide transportation to the Front Gate. Dolly Parton's Dollywood Parks and Resorts announced Wednesday that it will reopen its properties . Weather was great, This is the version of our website addressed to speakers of English in the United States. Guests must use designated walkways throughout the Properties. At this time, masking is optional for employees and guests, regardless of vaccination status. Located in Showstreet, the facility offers several amenities in a pleasant, climate-controlled environment. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. They will not be distributed just because it rains. Dollywood refunds - Pigeon Forge Forum - Tripadvisor We hope it doesn't happen, but prepare just in case your little one gets separated from you. Apologies for the confusion. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). Your purchase of a Ticket and entering the premises constitutes your agreement to and acceptance of the Terms of Sale. By David Angotti - June 15th, 2020. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. A majority of the Park is level to gently-rolling and is thus wheelchair accessible. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. Parents should contact the first available host for assistance if a child is lost. Due to the disruption caused by [COVID-19, the recent earthquake, extended power outages, etc. This is the first time that . Dollywood reopens during coronavirus pandemic with new safety measures Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. Dollywood COVID-19 Reopening Details w/ Photos - Smoky Mountains There are no refunds for partially used tickets. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. Your email address will be validated and you will be asked for additional information to continue with your purchasing. View job description, responsibilities and qualifications. Dollywood offers the chance to enjoy the thrill of a theme park in the natural beauty of the Great Smoky Mountains. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. Customers might be unsatisfied with their order for a number of reasonsit arrived damaged, they ordered the wrong size, or it simply didn't meet their expectations. Yes! Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. Groups must make reservations at least 2 weeks in advance in order to receive one (1) complimentary ticket per fifteen (15) paid. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. What Covid-19? - Review of Dollywood, Pigeon Forge, TN - Tripadvisor If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. If you smoke, please utilize the many designated smoking areas indicated on the Guide Map. There were also multiple markings on the floor regarding safe distances. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Operating hours of Properties are subject to change without notice and without liability to Herschend. A decrease in numbers may reduce the number of comp admissions/meal vouchers to which your group is entitled. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. In the event of occasional inclement weather, we may need to close some or all of our rides. As a mother of two young boys", "Not everyone visiting theme parks is there seeking a thrill. Resort Guests can park for FREE at DreamMore Resort and take a shuttle to both parks. Maps are also available at Dollywood and Dollywood's Splash Country just inside the main entrance of the parks. YOU AFFIRM THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS OF SALE. Tickets must be upgraded on the day of your group's visit only. Smoky Mountain weather is very unpredictable. StubHub Faces Lawsuit for Changing Refund Policy in Wake of COVID-19 For the safety of our Guests, children must be 13 years old or older to enter without an adult. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. Returns and Refunds - Amazon Customer Service Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. More information can be found at the link below. Airlines currently offering travel flexibility and . VisitDollywood's page,Dollywood's Splash Country pageorDollywood's Destination Map. Call center hours are 9-5 Monday . If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. Be sure to check the schedule prior to your visit for the most recent updates. DO NOT enter into any restricted areas including ride perimeters and designated employee areas. With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . Having some questions about visiting or booking? And for new and existing bookings created by Jan. 31 for any sailing . Heres a list of the most-commonly asked questions", "Its a valid question. Private nursing area furnished with six gliders with foot stools, Two baby changing stations and a restroom. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. There are three different levels of TimeSaver H2O. Airbnb . Dollywood temporarily closes its gates again after hitting COVID-19 Published on March 15, 2021. During the colder months, closures are based on temperature. Free parking applies for visits after Gold or Diamond Season Passes are purchased. 20 Retailers That Have Amended Their Return Policies Due to COVID-19 In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Herschend is not responsible for duplicated, damaged, lost, or stolen Tickets. Group Frequently Asked Questions | Dollywood Parks & Resorts Dollywood is granting those on a case by case . You can view height requirements on each ride page on the website. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Dollywood: Hours, Location, Rides, Prices and Ticket Information Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Regardless of how well you plan, it's still easy to forget something. A valid photo ID is required to be presented at time of all credit card purchases. Groups refunds will be given in the same manner that payment was made. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. Subscribe to our newsletter, special offers and promotional emails. A replacement fee may apply in the event Herschend determines, in its discretion, to replace any duplicated, damaged, lost, or stolen Tickets. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. more. I never realized: Airbnb hosts warn of scam taking advantage of Do Not Sell or Share My Personal Information. Dollywood Theme Park. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. and last updated 3:27 PM, Jul 14, 2020. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. Ride Wait Times are visible once you are on property at Dollywood. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. We are unable to make exceptions. Without a reservation, we cannot guarantee there will be availability on your day of visit. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. All tax rates are subject to change without notice. Simple click/tap the order for $0.00 Amount to get to your added entitlement(s). Tickets must be unused and not expired within 90 days of purchase. The daily rental fee provides each dog its own water supply. while the rest of the group rides the attraction. Yes, we offer group rates for groups of 15 or more paying Guests. Walk, dont run. Simply use the zip code "37863" on the weather website or mobile app of your choice. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Tickets are not required for Dollywood shows (with the exception of special concerts). Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Dollywood says it will not ask for proof of vaccination Dollywood postpones opening over coronavirus concerns The long wait for the 2020 Dollywood season is over - today was the first day complete with a variety of new rules and guidelines developed by the CDC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Person upgrading used admission ticket must be present to complete transaction. Dollywood set for June reopening with coronavirus measures Dollywood temporarily closed its entrance to new visitors Wednesday after the park reached capacity limits set in the Tennessee Pledge to reduce COVID-19's spread. An additional amount will be charged for each additional dog sharing a kennel or cottage. Refund Policy Generator - Free Template for Your Website - Shopify At this time, masking is optional for employees and guests, regardless of vaccination status. Passholders are required to have aMy Dollywood Accountwhen purchasing online. There are a variety of shows and entertainment throughout the Park which are free with your admission ticket except for our special ticketed events. Delta Air Lines updates its Covid-19 policies after the C.D.C.'s new Dollywood is happy to accommodate guests with mobility needs.
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