Tradesy set up measures to guarantee the authenticity of all the listed items on the platform. Sellers on Tradesy can enjoy a prepaid and pre-addressed shipping kit for packaging the item and then delivering it to a preferred drop-off location. YOU WILL NEVER EVER see YOUR MONEY AGAIN! However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. They only communicate your earnings when you list an item, they dont tell you that when you choose to cash out your earnings, you will be charged an extra fee for cashing out YOUR money. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. Anyone can write a Trustpilot review. The website is user friendly to navigate. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Now it is Vestaire and nobody will help me. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. Keep it up Sitejabber you are winning! Sell the bag on our site! While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. do you really have customer service people who speak with customers bc i never had that experience. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. They refused to refund me back the money. They take your money and don't give it to you. Stumbled across Tradesy on Safari. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. the bag is MOLDY! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Both looked better than their photos. How can i change the photo in my listing. !I do not recommend this site for sellers !! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Lesson learnt and I will not do any business with this site anymore. Like most resale services, the amount of money you earn on Tradesy depends on the effort you put into it. You would figure a company that charges 19% commission would encourage more selling. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. While I did not locate the exact item, I was fortunate to locate a similar item at reasonable cost. Tradesy Categories . Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. While you may find many inexpensive brands there, the steep selling fees make Tradesy a great place to sell designer and luxury inventory. In addition to this authentication process, Tradesy also provides a money-back guarantee to boost buyers' confidence, especially when buying luxury goods. Im likewhat? This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. There was no sign that the item was on final sale. If you have any other questions or concerns please dont hesitate to reach out. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. Tradesy has a flat commission rate of about $7.50 for sales under $50. Thanks. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. It offers free shipping for all products except wedding gifts. I ordered a size 18 in gray, received a small in taupe. You can withdraw your earnings using a debit card, ACH transfer, or PayPal. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. However, this doesnt apply to wedding items. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. You can also go with the option of transferring them to your debit card, PayPal, or bank account. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. They were well-packaged and beautiful. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return as a misrepresentation claim within 4 days of delivery. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? That is, if the purchased item does not meet the criteria, buyers can receive store credit. This purse is amazing! Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. I think it your database could be updated. Simple methods of shipping and return shipping. We're so sorry to hear that you've had a negative experience on our platform so far! Find an alternative. I had subterranean expectations, but I took the chance since Tradesy gives a site credit. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. Tradesy almost ripped me off of my $1,600. When you purchase fake brand products from Tradesy, youll get reimbursed in full. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. The platform enables you to find a luxurious wedding style at a fraction of the cost. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. I am just starting to try Tradesy so I'll see how it goes! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The last suggestion that was made to me was: I was anxiously hoping that I made the right decision to purchase this item. thanks. Putting your item up for sale on Tradesy is quick and easy. The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Additionally, youll be asked to choose the category of the item you are listing to make it easier for potential buyers to access your listing. Learn more here. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. Dont dream of branded item if you are cheap. In addition, the company handles all the processes involved in shipping on your behalf for free! i never got 1 phone call in 2 weeks. For more information, please see our I'm sure glad I did! This is a very functional and stylish purse that I enjoy having! This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. Affirm, allows me to get great items and look like You always make it easy to purchase with Affirm, Always been a pleasure, It's effortlessly. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. It's all good!;-). It came beautifully packaged. Theyll offer you some crappy resolution deal that no way nears match the destroyed item. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. Of course I was a bit nervous while opening the box. Bunch of Bullies! Once done, the Tradesy app will show you the listing process. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. sounds worse than ebay! The offer made by a buyer can only be up to 30% lower than the price you have set for the sale. -Tradesy will return all items under $150 back to the seller if buyer requests return. New members on Tradesy receive a $25 discount on their first purchase above $199. They have stolen money that is mine. LOVE IT and very easy to use and several opinions to pay for your product. Photos must not come from the Internet; no retail photos or stock photos. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Have never had a Tradesy problem in several years of selling. I don't want another piece of junk from them I just want a refund and never deal with this company again. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. Learned my lesson. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Tradesy retains the shipping fee to supplement the cost of providing prepaid shipping kits to sellers and insured Tradesy packaging. Will never ever sell at Tradesy ever again. Horrible experience. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. If you are a buyer and want to return an item for any reason (unless the item is a final sale), you can return it by following the steps below: 1. And if you sell more, then the fee increases to 19.8%. Know that some customers may reach out with questions about your products, so you must be alert and ready to respond quickly. Up to 44 Million women have bought secondhand items in 2017. I received bag without tags and I had a 3rd party to check for authenticity and it was counterfeit. Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. They will also refund a sale without any communication with the seller, they don't even tell you why. I have read on other sites that Tradesy keep the returns and seller is SOL. Every item that is returned is examined by a group of skilled authentifiers. We're so sorry to hear about the trouble regarding our commission rate! On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. I'm very happy I did it! My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. OneShop is a financial technology company, not a bank. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Then, you will use your own packing materials to ship your item out. Because I keep getting a message to use my site credit that I have had for over a year because I cant find anything on the site that isnt fake. I received a YSL bag that was counterfeit and item was sold new with tags. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. . Selling on Tradesy is indeed profitable. Or, if, No college? This is a great space to write long text about your company and your services. So pleased. You can see more about making an offer and settings here, and how to handle a counter offer here. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. And that Tradesy won't be on my side. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Never again will I sell anything on this site. They still ignorantly argued that those are the same item. I will not purchase here again. Although this did not work out with the seller, the platform backed me up. To us, your feedback is everything, wed love to hear from you. My husband and I were looking for my first Chanel bagfound it! Poshmark allows you to post an unlimited number of products on its platform. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I sold a purse for $1050, my take home was $778.24. Literally no other app does this. See more, Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Furthermore, Poshmark is popularly known for trendy brands, womens fashion, and higher-end clothing and accessories. anywho. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Especially, if they are claiming damage then I MUST know. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. The person who started the class usit actin has proof of same. I found the shoes I wanted and some bathing suits that I was interested in and the prices were right. On eBay, you are limited to 250 free listings. You can choose to disable the option to make an offer on an individual item or your entire closet. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. It shouldn't take more than a week for the seller to ship out the item. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. Why/how this company is still in business is beyond me. Talk about what services you provide. One happy customer! I will definitely recommend Tradesey to those looking to purchase a quality designer product. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. However, the fee is added to the sale price of every listed item. I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Heres a Review on Tradesy. Our experts review all listings before they are published, and passing our item review is easy. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. and our Trusted by thousands of online resellers, OneShop is the all-in-one tool that helps you increase your sales and grow your business. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Im treated this way and we sold over 1/2 million dollars in merchandise. I'm so pleased with it and it's exactly as described! I highly recommend it. Sellers can quickly re-list them on the platform and sell them to other buyers. Dont use this company. Came upon the site by accident - searching for a gift no longer available for purchase in the store. When you put up clothes for sale on Tradesy, the team improves your product photographs at no extra cost. I am still waiting to receive my bag back. When you become successful, they will make upp a reason to suspend your account. Using your earned money to make more money for themselves. THEY NEED TO BE TAUGHT A LESSON! In addition, the high costs and slow pay has made customers question Tradesys professionalism. We were blown away. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Your item will now ship with Vestiaire's prepaid label. Cookie Notice Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. We recently received your feedback and wanted to follow up with you. The Tradesy authentication team of experts will conduct a thorough inspection to determine whether the item is authentic or a designer replica. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. Somehow I'm not surprised and already knew this buyer would want their money back instead of a site credit even though it was probably buyer's remorse. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Moreover, you also are not permitted to create a single listing of multiple items. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. Like other resell sites, Tradesy serves as a middleman service that links a selling fashionista to a buying fashionista. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. not a big savings but something. The platform charges $7.50 for every sold item that is less than $50. We want to do anything we can to make each experience worthy of your best possible rating! We want to do anything we can to make each experience worthy of your best possible rating. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! Past experience, selection of merchandise and pricing. This is a warning to sellers. See more, Since your historical data is being moved over time, you will not have a seller badge right away. To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. Gain trust and grow your business with customer reviews. (e.g., dust bags, paper bags, or boxes). This company does not typically respond to reviews. Same dress! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. Looking forward for receiving all my purchases on time. These earrings are 100% fake and look awful. I have returned the so called Chanel items and etc. I just had a worst experience with customer service also. As a seller, you can also propose offers to users that liked your items. It seems to me the company doesnt want to pay! However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. Like Tradesy, the label is free of charge (paid by buyers) and provided at the time of sale. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. It's Andrew from Tradesy, I hope this message finds you safe and healthy! Exactly as described and definitely authentic. Tradesys alternatives and competitors include eBay, Poshmark, Rebag, and Depop. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Every thing I have bought from this site is FAKE! Two days later the bag of my dream bag arrived. The time money gets to your account is too long, and the safe transfer fee is too much. The high costs and slow pay earned Tradesy a substandard Husl$score. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. This processing fee is covered by Tradesy at the time of check out when a buyer places an order, so there is, unfortunately, no way to waive this fee unless you decide to use your earnings to shop on Tradesy. -Tradesy will return all items deemed above fair market value. And so, it becomes difficult to point out which platform is best for selling clothes. All while saving up to 90% off retail. use a hair dryer On top of the site fee , they charge another fee to payout which can take up to 5 days. This is to enable you to attract customers. Don't ever do business with Tradesy ever! Banks vs. Credit Unions: Whats the Difference? Tradesy Return Policy for Sellers. Some sellers seem more conscientious about this than others. Fast shipping and excellent condition! Buyers have a maximum of four days after delivery to request a return. I got this Jay Godfrey dress in red for $30 and I love it. I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. Unfortunately, a seller cannot choose their preferred carrier. It offers free unlimited listing. I will write to BBB and I hope people will do the same. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. My 2nd purchase on Tradesy and just as good as the first. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. One seller was screwed out of 2,500 and never received her property back. It also provides phone and email support. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. Furthermore, it is an online marketplace quite similar to eBay that allows users to list and sell their high-end fashion items. If the buyer has elected for an Authenticity check, you will be paid when the item goes through Vestiaire Collectives Quality Control & Authentication review. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. See more here. Took a chance. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. OneShop knows how challenging it is to resell online. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Unfortunately their too small so well yet again soon but the seller was very kind. From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Tradesy will now return most items to sellers (they would previously resell themselves). Tradesy is also looking after its sellers. New Arrivals. Heres what happens next. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. You can use this space to go into a little more detail about your company. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Then, you can convert your earnings to site credit and use them to purchase items on Tradesy during your next shopping spree. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. no thanks. Thank you! Please know Tradesy authenticates every item listed on our platform using a combination of advanced technology and human expertise. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Having worked in fashion I refuse to pay full price for seasonal wear that changes from Spring/Summer Autumn/Winter and cruise. In addition, this feature can help boost your sales as itll enable millions to see your items. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. I hope this is shipped asap as I have a wedding in two weeks. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads i'd like to see if others have had problems this particular seller. They will perform an expert evaluation on each returned item to ensure it is handled with care and will have it safely shipped to your return address at no additional cost. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. This company will hold your money so you can buy something else.OMG!! Here are 8 tips for writing great reviews. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. I highly recommend this Website. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. This ensures that our customers almost never receive inauthentic items. to air the bag outside It was overall a great experience! Were always here to help. never again. In contrast, Tradesy does not offer as many tools for sellers. Because they want you to use your earnings for purchases on their app. Tradesy are shady. While I know it's frustrating, fighting with them about it is a waste of time. Thanks! Tradesy Returns Policy Buyers have a maximum of four days after delivery to request a return. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? I love the site!! However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective.
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