Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Holland America Line has no control over seat assignments. Depending on the handset and the carrier the user may be required to select Roam on the handset. As You Wish dining is currently available on each of our ships. When he's not stuck in front of his computer, Jonathon enjoys travel & cruising (even after being on a cruise ship that caught fire - a story for another day!) The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. This package allows unlimited usage but can only be purchased onboard. We didnt have HIA 2 months ago on Zuiderdam, and wifi was only available on my account. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. The service is available in more than 250 U.S. airports. Provided you have not requested early ticketing, Flexible fares can be changed or cancelled without change fees at any time prior to your cruise final payment due date. Please do not place your baggage over the emergency floor lighting. Dial 18009935483 (US). Our highest priority is your health, safety and peace of mind. Also, they do have a select number of free sites under Complementary Browsing.. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Update: Celebrity Cruises announced that beginning November 17, 2020, basic Surf internet will be included in the standard cruise fare. This is a direct reflection of listening to guest feedback. Cancelling your cruise/cruisetour booking for any reason will cancel any air bookings associated with the booking, and fees will be applied if applicable. Build your entire vacation, including flights, ship transfers, excursions, and all your hotel needs before or after your cruise, all with one hassle-free phone call. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. By Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. No, there are no additional fees associated with EZpay. Call Us For a Free Quote 1-800-627-3753. Fares quoted are those currently in effect. You can be charged by the minute or by bandwidth, pay for daily or voyage-long packages, or choose from tiered usage packages with prices based on the types of sites and online services (sending emails, streaming shows) passengers use. The Designated Person, together with his/her staff, conducts multi-day, annual inspections of every ship. This can be accessed at any time after the booking has been made. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Please Note: Firearms, explosives, fireworks and illegal drugs of any kindare prohibitedwithout exception. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. No smoking of any kind will be permitted on any stateroom verandah. Per person, but you can share! Letters and postcards may be mailed from the ship while in ports of call. Be it illness, family matters, unforeseen work events - anything, CPP enables you to cancel your vacation plans before you leave for any reason and receive a refund. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Take a self-guided art tour, lounge by the pool, practice yoga or work out in the fitness center, or pamper yourself with a spa treatment and indulge in world-class luxury shopping. Fees: There is a per-day social media package available for $14.99 which allows access to popular social media sites. Fully Accessible Fully Accessible For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. For detailed information on accessibility of shore excursions, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (or locally at 206-626-7320) or visiting the Shore Excursions Office on board. Be sure to bring a sufficient supply of medication and transport it in the original container. To obtain a license, they must have graduated from an accredited maritime college. Applications and additional information may be downloaded from their website. Holland America, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. View Cancellation Policy. Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Is there a way to call from your smartphone? We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking or computer errors. Canadian officials WILL NOT allow guests to remain onboard while in a Canadian port without proper documentation. Sometimes I might have to buy a coffee at Starbucks or something at McDonalds, but no big deal. Most locations will accept major credit cards and some will even accept U.S. dollars. Once completed, all guests will be allowed to disembark. Q Can I print out my Express Docs without completing the Online Check-in? The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. The per person, per cruise deposit requirement will be advised at time of booking. What's Included in HAL's "Have It All" Package. Kitchen exhaust fire-suppression systems. Visit your onboard Future Cruise Consultant for the latest sales and promotions, which are fully combinable with the Onboard Sales Program. Please contact theGuest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Changes to the booking may require cancellation and rebooking of flights. Cell Phones: Cruise & Maritime Voyages offers a mobile phone network that allows passengers to send and receive calls on their own compatible mobile phones while the ship is at sea. Flight Ease is an air booking website similar to other automated sites but designed with your cruise vacation in mind. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Enjoy all the benefits from our Quench and Signature Packages and more! The Lido Restaurant embarkation buffet and the Pool Grill shall open at 11:30 a.m. Our embarkation procedures are smooth and easy; you carry nothing but your hand luggage, and everything is beautifully organized so you will have no worries. The rate is $US16.00 per minute and billing begins at the time specified. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). An ESTA will need to be completed for each family member traveling on the cruise. We urge you to have the letter faxed in as soon after making your reservation as possible. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. Roll-in Showersprovide the turning space necessary for a wheelchair to maneuver within the showering area. Relaxing treatment rooms also offer breathtaking views where guests can enjoy exotic skin, body and hair treatments ranging from hot stone massages and pedicures to hair styling and facials. Mobile phone rates at sea vary by wireless company, but they will generally reflect international roaming rates, which can be breathtakingly pricey. As you would suspect, the social plan allows for checking social media apps, while the surf plan allows for checking your email and browsing the web. You may also receive arrival documentation from Immigration when arriving at the airport. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Your email address will not be published. The Eurodam will sail from Athens starting this August - Photo by Holland America Line (Latest Update: June 21, 2021) Holland America Line announced its plans for a 2021 return to cruising following a year-long suspension of operations.Beginning this August the line will offer 7-night Greek Isles cruises on the Eurodam sailing roundtrip from Athens (Piraeus). Please fill out the form and return it to the Front Office as soon as possible. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . All itineraries are 7 days except a 9-day holiday trip departing December 30. A: Dressy attire is appropriate. For cities of embarkation and/or disembarkation, other than in the United States, wheelchair lift vehicles may not be available. Having such documentation on hand, even if not required, may facilitate entry or departure. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. Our goal is to identify any potential issues ourselves and address these immediately rather than leave it to regulators. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Each Holland America Line ship has a double hull and is constructed with a collision bulkhead located near the bow of the ship to withstand significant impact. Holland America Line Introduces New Beverage Packages | Carnival Beverage. The infrastructure on the cruise ships themselves also play a role, with older ships often having slower connection speeds. EZpay gives you the flexibility to pay for your cruise at your own pace. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Mobile Phones and tablets: Passengers can make and receive calls, send and receive text messages, read emails and surf the web on their own phones and mobile devices while the ship is at sea via a satellite connection. MS Nieuw Amsterdam cruises in the EeasternWestern Caribbean on 7-day roundtrips to St Thomas, San Juan, Cozumel, Grand Turk, Georgetown, Ocho Rios. Q: Is the dress code the same on Grand Voyages? Is it good enough to stream netflix? There is free access to the Disney Cruise Line Navigator app, which is also accessible to view other data packages. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. Consequently, you assume the entire risk of utilizing these third-party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. Staterooms VA8119, VA8116, VA8026, VA8025, V6052, V6049, V5140, V5135, V5054, V5051, VA4134, VA4131, H4092, H4089, VA4052, VA4051, D1100, D1099, C1082, C1081 are ambulatory accessible. If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. There is step up into bathroom, threshold into the shower, and standard interior and exterior door sizes. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. (Surf your favorite sites including e-mail, news, sports and more. What attire should I pack for the Orange Party? Or you can do nothing at all. Holland America Line provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents:https://cibtvisas.com/hollandamericaline. You do not need to include suffixes on your airline reservation. Learn about our health protocols. Requests for excursions which are fully booked are placed on a waiting list. Staterooms C6104 and H1805 have wheelchair access on the right side when facing the bed. Package), or $11 or less (Signature Beverage Package). All-Inclusive Europe 2021 Offer Terms and Conditions Fares and Launch offers are based on Promo (s) NJ/DJ. Started August 27, 2021, By All onboard purchases and services are charged to your account by using your stateroom keycard. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. The Classification Society carries out a full ship inspection once a year plus does additional surveys of important safety and other ship equipment on a set schedule that ensures this equipment is regularly examined and tested. Guests using oxygen cylinders orundergoing hemo dialysis are permitted on voyages with standard protocols. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. Tickets are nontransferable and name changes are not allowed. If you are looking to save money, perhaps you forego the cruise ship internet completely and wait until you go ashore. Menu items from the daily menu are also available in half portions upon request. 3. Full payment for air reservation is required at the time of air booking. During our regular business hours, please call: 800-426-0327. Then select the two boxes that say Temporary Internet Files and Website Files, and the box next to cookies and website data. For bookings made in Australia, submit written cancellations to Holland America Line, Level 5, 465 Victoria Avenue, Chatswood, NSW, 2067 Australia or generalenquiries@hollandamerica.com.au. Q What are the benefits of having Express Docs? Guests with a variety of severe food allergies sail with Holland America Line regularly. It allows for accessing social media, surfing websites and checking email, but you can upgrade to Premium Wi-Fi for faster surfing and streaming for as little as $10/day. All major cruise lines now offer internet packages, though the types of plans and connection speeds do vary. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. A In order for us to provide notification that your Express Docs are ready, all guests must provide their email address to register & complete their online check-in. Call Me | Help. At Holland America Line we do not discriminate against individuals on the basis of disability. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". We will also send a notification to your travel advisor. Every nautical and engineering officer on our ship has a government license either issued or approved by our flag state that confirms they have met the requirements for their position on the size of ships that we operate. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, medicine, liquor, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. Also includes WeChat and WhatsApp. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). It may also be longer during peak seasons or when embassies are closed. Roll-in Shower: Staterooms J1074, K1011 & K1012. In order to make returning home as smooth and easy as possible, please take note of the following tips. Contact your Travel Advisor or call our support line at 1-800-628-4771. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. Some countries impose an arrival or departure tax, which cannot be included on an air ticket.
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