And this doesn't make any sense at all. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Enjoy reading our tips and recommendations. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. @PBQB523 Focusing on our quality of customer service is our priority. I have questions that Wal-Mart can not answer. You'll see a list of merchants you've subscribed to. There are four 30-day service plans: $30 All You Need Plan with 1,500 nationwide minutes, unlimited nationwide messages, plus 100 megabytes of data. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I am now in the process of changing carriers because of how horrible they are and continue to be. It goes against our guidelines to offer incentives for reviews. I asked what request and he said that the ticket was closed and there was nothing else he could do. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Their system cannot handle if you have to fix your phone and do not have access to get a text on your old phone. This helps your unused balance roll over to the next service cycle. I laughed as I am expected to have two phones when I am dealing with the issues. We also ensure all reviews are published without moderation. Information may be transmitted with a delay and may not reflect actual balances. strict standards for business conduct. It is impossible to talk to someone who speaks fluent English. I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . Yes, you can with the Straight Talk Bring Your Own Phone program. Unsubscribe easily. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. WebContact Us Now. All business will get complaints. Straight Talk is a brand of wireless phone service in the United States and the Caribbean. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. A couple hours later my phone lost service. The latest review Sales/Customer Service was posted on Feb 21, 2023. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. Track data usage in the app or from the home screen widget. Check running services and close unnecessary applications. They refuse to credit my account and are charging me full price for another month without the service I paid for. I gave him my code as I have done in the past. Cell service is strong here. Just a Philippine call center that is undertrained and could care less to do their job. T-Mobile: Call 1-877-453-1304. WebStraight Talk Home Internet service available in select areas. | INSTALL NOW>>. You have exceeded the amount of items allowed in your cart. Many customers received refunds from the company. Straight Talk: Call 1-877-430-2355. I spent HOURS on the phone with customer service getting the same answer every time. Its slower data speeds may not work for people who use their phones for streaming. I can not find a way to contact them if I am not a customer. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Many consumers have expressed frustration with Straight Talk's phone-based customer service. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Calls are billed in one-minute increments. Please save your time and don't do this service. Hopefully I can get them to unlock my sim so I can switch to something else. I am very angry. Im so mad right now. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. I have been without service since 1/02/23. The NEW $55 Plan will now provide Unlimited High-Speed Data. HIGH SPEED INTERNET REQUIRED. Whatever your reason for cancelling, todays guide will give you a detailed walk-through on cancelling your Straight Talk subscription. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. People do change cards. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Simply let him/her know that youd like to cancel your Straight Talk service. It kept saying I had a new line and I had to get another package when I already had a package and I did not need a new line because we was just getting a new phone. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Its Free to Join! Other terms and conditions apply. What a complete waste of time. They all told me no problem they can get it working. If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. You have exceeded the amount of Smartpay items allowed in your cart. They constantly use data and can slow down the processing speed of your phone. Have an idea for Straight Talk? You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. I factory reset the phone as well. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Straight Talk does not own their own cellular towers. Text 611611 to check your balance, get refills and much more. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports BasicTalk 911 service operates differently than traditional 911. It's a scam. All rights reserved. They wanted me to buy another cheap phone to keep my number. Their website claimed my transaction didn't go through even though my credit card was charged. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. 4G LTE or 5G-capable device required. No international roaming allowed. I told them I would like a refund. Typical issues include long wait times, customer service representatives who are unable or unwilling to offer solutions to typical user problems and language barriers. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Please keep sharing your experiences so we can continue to improve this free resource. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Is it possible to keep my Straight Talk phone number after canceling? Find more than 137,785 complaints| Ripoff Report You will need to perform a separate checkout for the items in your cart. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. The freaking phone isn't no good the button doesn't work. Unacceptable. Do not work with this company it's a scam. I've been with straight talk for years but tried to activate a new phone and so far I've been waiting for a full day. I would leave 0 stars if I could. That's how much they give a . > Change Credit Card or Checking Account. Still hasn't. The ABSOLUTE WORST decision I ever made was switching to Straight Talk!! Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. In my experience and for my needs Straight Talk worked very well for me. It is affordable and I like that I could bring my own phone. Calling customer support is useless. Plans include unlimited talk and text and high-speed data. I do not know if they changed their website or not. The next step is to activate your device and redeem your plan. Use the charger that came with your phone to avoid battery damage. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. I was charged the full amount and then the next day lost phone and text service. Additional terms and conditions apply. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. Its location on this page may change next time you visit. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. WebStraight Talk, Inc. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. With Android 4.0 and later versions, you can set a mobile data limit reminder. WebUnlocked phones youre bringing to Straight Talk. They are NEVER helpful and could care less about what you need done. Its just ridiculous. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Straight Talk is committed to providing our customers the best customer service. Unfortunately, they've lost our business going forward. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Switch "Screen Timeout" to the lowest setting. I have been calling them for 3 day's in a row and have been on hold for hour's at at time. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. There's a problem. Have a Straight Talk question? That dirty freaking bad customer service is awful at Straight Talk. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. WebAt Straight Talk, customer service is extremely important to us. I told all of them the error I got. Find answers to common Straighttalk questions below. Do not work with this company. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. Sometimes you might consider switching from Straight Talk to a new carrier because you got a better deal. You'll sit for hours waiting for help. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. This company is a total scam. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Where do I start! Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. I'm switching service I don't even want it anymore. Privacy policy I would not go through this company again for all of king midas' silver. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Wow! However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Only for personal use. Please fill out the form below and we will be in touch with you ASAP. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) I will be looking for another pre pay service with hopefully much better customer service! Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? I had straight talk for years. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. It allows the users My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. I want to keep the phone just someone lying to me like that is crazy. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. Subject to our Reasonable Use Policy and Terms of Service. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. You will need to perform a separate checkout for the items in your cart. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. You can use our automated system or speak to a Customer Care Representative. Here are 8 tips for writing great reviews. Some phones on specific plans have hotspot capabilities. So we created a free concierge service you can call at the phone number below. There are five different plans to choose from that offer different data, speed, coverage and pricing options. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. We use dedicated people and clever technology to safeguard our platform. Apparently I am not the only one with issues. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Service is currently available for your address. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Get fast shipping and top-rated customer service. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. Nobody can help me. Current items cannot be combined with other purchases. Its Free to Join! A link has directed you to this review. I have been a loyal customer since TracFone days! To use this option, simply visit the Straight Talk official website. J.D. Manage Account. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. No international roaming allowed. I bought a service plan before my service cut off. When will my cancellation request be approved? And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! The wireless phone number can be changed only up to 4 times per year. Today I was told I would only need a credit card to sign up for service. We will get back to you in a few minutes. Click "Settings" "Payments". After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Straight Talk has continued to offer quality services since launching a few years ago. F this company. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. I've been on the phone 4 different tech people. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. They are crooks and will not help! Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. I bought a sim and plan from them at Walmart for $35. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. I got the box and a 1 month data card. Reduce the use of the "Live Wallpapers" (These use processing power and memory). After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account.
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